Enable or Disable MCP access
Account administrators can control whether users in their account are allowed to connect supported AI clients to the impact.com MCP. This article explains where to find the setting, how to turn it on or off, and what happens after you save the change.
Note: MCP access is managed at the account level. When you change this setting, it affects all users on that account.
Sign in to impact.com with an account administrator profile.
Navigate to
[User Profile] → Settings → Tools → impact ai.In the MCP section, find MCP access and select the checkbox to enable access for the account, or deselect it to disable access.
Save your changes.
When MCP access is enabled
Users in the account can authorize supported AI tools to connect to the impact.com MCP.
Access still respects each user's existing impact.com permissions.
Users can complete the supported OAuth authorization flow and use approved MCP tools available to their role.
When MCP access is disabled
Users in the account cannot authorize new MCP connections through supported AI tools.
Requests using existing MCP authorization are blocked.
Important: If you disable MCP access for an account that already has existing MCP connections, you may see a confirmation message. After you confirm, removal of all access can take up to 24 hours.
Troubleshooting
You don't see the MCP setting: Confirm that you are signed in as an account administrator.
A user cannot connect an AI client: Verify that MCP access is enabled for the account.
Read the MCP FAQ for more information.
Last updated