Switch Between MCP Accounts

This article explains how to switch the impact.com account that your AI client connects to using Model Context Protocol (MCP). Follow this guide when you need your AI client to access a different impact.com account during the beta. If you're connecting for the first time, choose your account on the consent screen instead.

Note: The impact.com MCP is in beta with a limited, curated set of tools. View the Quick Start Guide.

Switch accounts for MCP

You must switch the active account in app.impact.com, then disconnect and reconnect your impact.com MCP integration.

1. Disconnect your impact.com MCP connection in your AI client.
2. Log in to app.impact.com.
3. In the top-left corner, switch to the account you want to use in MCP.
4. Reconnect your impact.com MCP connection. You'll be guided through an OAuth login flow. After you log in successfully, the MCP tools that are available for that account will appear in your AI client.

What to expect

• The MCP connection uses the account that is active during the connection process.
• If you want to use a different account, you must repeat the disconnect, switch, and reconnect process.
• The tools shown in your AI client reflect the account you connected during OAuth.

Important: If you reconnect without switching to the correct account first in app.impact.com, your AI client will reconnect to the currently active account instead.

Use MCP as an agency

Agencies can use MCP when they connect as a user on a brand or partner account they manage.

• There are no agency-specific MCP tools or skills. The tools available match the Brand or Partner account you connect.
• Before you connect (or reconnect), make sure that managed brand or partner account is the active account in app.impact.com. Use the disconnect → switch → reconnect steps on this page.
• Connecting while your Agency account is the active account is not supported in the beta.

FAQ

Do I need to disconnect before switching accounts?

Yes. In the beta, disconnecting and reconnecting is required for the AI client to establish a new MCP connection for a different account.

Where do I choose the account?

If you have not granted consent yet, you'll be guided through an OAuth login flow. On the consent screen, choose the impact.com account you want to connect, then approve access.

If you have already granted consent, choose the account in app.impact.com. Switch to the correct active account, then disconnect and reconnect your impact.com MCP connection using the steps in this article.

Can an agency use MCP?

Yes, if you are a user on a brand or partner account your agency manages. Enable MCP access on that account, switch to it in app.impact.com, then connect (or disconnect and reconnect) so OAuth binds to that account. Use the steps on this page.

MCP has no agency-specific tools or skills. You get the brand or partner tools that match the account you connected. MCP doesn't support connecting while your agency account is the active account.