> For the complete documentation index, see [llms.txt](https://integrations.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://integrations.impact.com/brand-api-reference/reference/action-inquiries/action-inquiries.md).

# Action Inquiries

## List All Action Inquiries

> Returns a list of the action inquiries made for your campaign, filtered by the provided parameters. The inquiries are returned by creation date, with the most recent appearing first.

```json
{"openapi":"3.1.0","info":{"title":"Brand API - Action Inquiries","version":"v14"},"servers":[{"url":"https://api.impact.com"}],"paths":{"/Advertisers/{AccountSID}/ActionInquiries":{"get":{"summary":"List All Action Inquiries","description":"Returns a list of the action inquiries made for your campaign, filtered by the provided parameters. The inquiries are returned by creation date, with the most recent appearing first.","operationId":"listActionInquiries","tags":["Action Inquiries"],"parameters":[{"name":"AccountSID","in":"path","required":true,"schema":{"type":"string"}},{"name":"CampaignId","in":"query","required":true,"description":"The ID of the campaign (program) to view action inquiries for.","schema":{"type":"integer"}},{"name":"StartDate","in":"query","description":"Filters for inquiries created on or after this date (ISO 8601).","schema":{"type":"string","format":"date-time"}},{"name":"EndDate","in":"query","description":"Filters for inquiries created on or before this date (ISO 8601).","schema":{"type":"string","format":"date-time"}},{"name":"TransactionDateStart","in":"query","description":"Filters for inquiries with a transaction date on or after this value.","schema":{"type":"string","format":"date-time"}},{"name":"TransactionDateEnd","in":"query","description":"Filters for inquiries with a transaction date on or before this value.","schema":{"type":"string","format":"date-time"}},{"name":"MediaPartnerId","in":"query","description":"Filters inquiries to a specific partner by their ID.","schema":{"type":"integer"}},{"name":"OrderId","in":"query","description":"Filters for inquiries associated with a specific order ID.","schema":{"type":"string"}},{"name":"ResolutionStatus","in":"query","description":"Filters inquiries by their resolution status.","schema":{"type":"string","enum":["UNRESOLVED","VALID","DECLINED","INCOMPLETE"]}}],"responses":{"200":{"description":"A paginated list of action inquiry objects.","content":{"application/json":{"schema":{"type":"object","properties":{"@page":{"type":"string"},"ActionInquiries":{"type":"array","items":{"$ref":"#/components/schemas/ActionInquiry"}}}}}}}}}}},"components":{"schemas":{"ActionInquiry":{"type":"object","properties":{"Id":{"type":"integer","description":"Unique identifier for the action inquiry."},"CampaignId":{"type":"integer","description":"Unique identifier for the associated campaign."},"CampaignName":{"type":"string"},"MediaPartnerId":{"type":"integer","description":"Unique identifier for the partner who created the inquiry."},"MediaPartnerName":{"type":"string"},"OrderId":{"type":"string","description":"Your unique identifier for the consumer order."},"TransactionDate":{"type":"string","format":"date-time"},"TransactionAmount":{"type":"number","format":"decimal"},"InquiryType":{"type":"string","enum":["UNTRACKED","INCORRECT","DECLINED"]},"ExpectedPayout":{"type":"number","format":"decimal"},"ResolutionDeadlineDate":{"type":"string","format":"date-time"},"Comments":{"type":"array","items":{"type":"object","properties":{"User":{"type":"string"},"Comment":{"type":"string"},"Date":{"type":"string","format":"date-time"}}}},"TrackingLink":{"type":"string","format":"uri"},"ActionId":{"type":"string"},"ActionUri":{"type":"string","format":"uri-reference"},"AutoApprovalDate":{"type":"string","format":"date-time"},"ResolutionStatus":{"type":"string","enum":["UNRESOLVED","VALID","DECLINED","INCOMPLETE"],"description":"Only returns action inquiries that match the specified resolution status."},"RejectReason":{"type":"string","nullable":true,"enum":["This transaction has been tracked successfully","Another marketing channel was credited with the sale","Another marketing channel was credited with the sale, due to a voucher/discount code used","Did not meet terms and conditions set by merchant","Transaction not completed - Order cancelled, changed, or returned","Transaction cannot be traced","Transaction not fully completed online","Enquiry does not provide complete information required for evaluation","Other"]},"FinalPayout":{"type":"number","format":"decimal","nullable":true},"ResolutionDate":{"type":"string","format":"date-time","nullable":true},"CreationDate":{"type":"string","format":"date-time"},"Uri":{"type":"string","format":"uri-reference"}}}}}}
```

## Update an Action Inquiry

> Updates an action inquiry by setting its resolution status and other related parameters.

```json
{"openapi":"3.1.0","info":{"title":"Brand API - Action Inquiries","version":"v14"},"servers":[{"url":"https://api.impact.com"}],"paths":{"/Advertisers/{AccountSID}/ActionInquiries":{"put":{"summary":"Update an Action Inquiry","description":"Updates an action inquiry by setting its resolution status and other related parameters.","operationId":"updateActionInquiry","tags":["Action Inquiries"],"parameters":[{"name":"AccountSID","in":"path","required":true,"schema":{"type":"string"}}],"requestBody":{"description":"The details for resolving the action inquiry.","required":true,"content":{"application/x-www-form-urlencoded":{"schema":{"$ref":"#/components/schemas/ActionInquiryUpdateRequest"}}}},"responses":{"200":{"description":"The request was successful.","content":{"application/json":{"schema":{"type":"object","properties":{"Status":{"type":"string"},"Uri":{"type":"string","format":"uri-reference"}}}}}}}}}},"components":{"schemas":{"ActionInquiryUpdateRequest":{"type":"object","required":["Id","ResolutionStatus"],"properties":{"Id":{"type":"integer","description":"Unique identifier for the action inquiry to update."},"ResolutionStatus":{"type":"string","description":"The new resolution status for the inquiry.","enum":["VALID","DECLINED","INCOMPLETE"]},"RejectReason":{"type":"string","description":"Required if ResolutionStatus is 'DECLINED'.","enum":["This transaction has been tracked successfully","Another marketing channel was credited with the sale","Another marketing channel was credited with the sale, due to a voucher/discount code used","Did not meet terms and conditions set by merchant","Transaction not completed - Order cancelled, changed, or returned","Transaction cannot be traced","Transaction not fully completed online","Enquiry does not provide complete information required for evaluation","Other"]},"ActionTrackerId":{"type":"integer","description":"Required if ResolutionStatus is 'VALID'. Unique ID for the event type."},"ResolutionNotes":{"type":"string","description":"Optional notes about the resolution for the partner to see."},"TransactionAmount":{"type":"number","format":"decimal","description":"Overrides the transaction amount provided by the partner."},"FinalPayout":{"type":"number","format":"decimal","description":"Manually sets the final payout, overriding system calculations."},"TransactionDate":{"type":"string","format":"date-time","description":"Specifies a new transaction date."},"ItemSku[i]":{"type":"string","description":"Indexed parameter for item SKU (e.g., ItemSku1, ItemSku2)."},"ItemCategory[i]":{"type":"string","description":"Indexed parameter for item category."},"ItemName[i]":{"type":"string","description":"For a VALID action inquiry, specifies the name of the item. This information can also be automatically appended through uploading a product catalog. impact.com highly recommends submitting this parameter when approving action inquiries to maintain accurate records & reporting."},"ItemSubCategory[i]":{"type":"string","description":"The sub-category for the item."},"ItemMPN[i]":{"type":"string","description":"Manufacturer Part Number for the item; primarily used for retail sales."},"ItemTotalRebate[i]":{"type":"number","format":"decimal","description":"Discount applied to this line item (not just for each product of this type)."},"ItemQty[i]":{"type":"integer","description":"Indexed parameter for item quantity."},"ItemSubtotal[i]":{"type":"number","format":"decimal","description":"Indexed parameter for item subtotal."},"PromoCode":{"type":"string","description":"Specifies the promo code used."},"CustomerId":{"type":"string","description":"Your unique, non-PII customer identifier."}}}}}}
```

## Get Action Inquiry Details

> Retrieves the details of an existing action inquiry by its unique ID.

```json
{"openapi":"3.1.0","info":{"title":"Brand API - Action Inquiries","version":"v14"},"servers":[{"url":"https://api.impact.com"}],"paths":{"/Advertisers/{AccountSID}/ActionInquiries/{InquiryId}":{"get":{"summary":"Get Action Inquiry Details","description":"Retrieves the details of an existing action inquiry by its unique ID.","operationId":"getActionInquiryById","tags":["Action Inquiries"],"parameters":[{"name":"AccountSID","in":"path","required":true,"schema":{"type":"string"}},{"name":"InquiryId","in":"path","required":true,"description":"The unique identifier for the action inquiry.","schema":{"type":"integer"}}],"responses":{"200":{"description":"An action inquiry object.","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ActionInquiry"}}}}}}}},"components":{"schemas":{"ActionInquiry":{"type":"object","properties":{"Id":{"type":"integer","description":"Unique identifier for the action inquiry."},"CampaignId":{"type":"integer","description":"Unique identifier for the associated campaign."},"CampaignName":{"type":"string"},"MediaPartnerId":{"type":"integer","description":"Unique identifier for the partner who created the inquiry."},"MediaPartnerName":{"type":"string"},"OrderId":{"type":"string","description":"Your unique identifier for the consumer order."},"TransactionDate":{"type":"string","format":"date-time"},"TransactionAmount":{"type":"number","format":"decimal"},"InquiryType":{"type":"string","enum":["UNTRACKED","INCORRECT","DECLINED"]},"ExpectedPayout":{"type":"number","format":"decimal"},"ResolutionDeadlineDate":{"type":"string","format":"date-time"},"Comments":{"type":"array","items":{"type":"object","properties":{"User":{"type":"string"},"Comment":{"type":"string"},"Date":{"type":"string","format":"date-time"}}}},"TrackingLink":{"type":"string","format":"uri"},"ActionId":{"type":"string"},"ActionUri":{"type":"string","format":"uri-reference"},"AutoApprovalDate":{"type":"string","format":"date-time"},"ResolutionStatus":{"type":"string","enum":["UNRESOLVED","VALID","DECLINED","INCOMPLETE"],"description":"Only returns action inquiries that match the specified resolution status."},"RejectReason":{"type":"string","nullable":true,"enum":["This transaction has been tracked successfully","Another marketing channel was credited with the sale","Another marketing channel was credited with the sale, due to a voucher/discount code used","Did not meet terms and conditions set by merchant","Transaction not completed - Order cancelled, changed, or returned","Transaction cannot be traced","Transaction not fully completed online","Enquiry does not provide complete information required for evaluation","Other"]},"FinalPayout":{"type":"number","format":"decimal","nullable":true},"ResolutionDate":{"type":"string","format":"date-time","nullable":true},"CreationDate":{"type":"string","format":"date-time"},"Uri":{"type":"string","format":"uri-reference"}}}}}}
```


---

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