# Shoplazza Integration
The [impact.com Affiliate & Influencer](https://shoplazza.app/detail/32607/) app in Shoplazza integrates impact.com's conversion tracking & reporting with your Shoplazza store. Our app is a no-code plugin, meaning you can integrate without needing web development expertise.
{% hint style="warning" %}
**Integrate with Shoplazza is in beta**\
Our impact.com integration with Shoplazza is currently in beta. Should your experience not match the guide below, please reach out to your CSM or [contact support](https://app.impact.com/support/portal.ihtml?createTicket=true).
{% endhint %}
## Pre-integration checklist
***
The steps below cover the necessary configuration needed to integrate with Shoplazza. In most cases, your account will be pre-configured with all of these settings, but impact.com recommends checking each to confirm.
### Understand the integration limitations
#### Refunds
Shoplazza does not provide information about the number of items refunded but only the amount of revenue refunded. Please reach out to your CSM or [contact support](https://app.impact.com/support/portal.ihtml?createTicket=true) to enquire about the best way forward regarding refunds for your store.
### Event Type configuration
#### Tracking Method & Returns Processing
Confirm that the validated event type reports conversions and modifications/reversals (i.e., order & item returns) via API.
1. From the top navigation bar, select  **\[User profile] →** **Settings**.
2. In the right column, go to the *Tracking* section and select [**Event Types**](https://app.impact.com/secure/advertiser/tracking-settings/actiontracker/view-actiontracker-flow.ihtml).
3. On the [**Event Types**](https://app.impact.com/secure/advertiser/tracking-settings/actiontracker/view-actiontracker-flow.ihtml) screen, hover your cursor over the right-most column and select  **\[More] → View/Edit**.
4. On the *View/Edit Event Type* screen, confirm that:
* *Tracking Method* is configured as **Non-Pixel Tracking (advanced) — Use system web service (API)**.
* *Returns Processing* is configured as **Automate returns processing (advanced) — Use system web service (API)**.
#### Customer Status Mapping
Confirm that impact.com can distinguish between new and existing customers in your Shoplazza store. Having this data enables to you adjust commission structures based on customer type.
1. From the top navigation bar, select  **\[User profile] → Settings**.
2. In the right column, go to the *Tracking* section and select [**Event Types**](https://app.impact.com/secure/advertiser/tracking-settings/actiontracker/view-actiontracker-flow.ihtml).
3. On the [**Event Types**](https://app.impact.com/secure/advertiser/tracking-settings/actiontracker/view-actiontracker-flow.ihtml) screen, hover your cursor over the right-most column and select  **\[More]→ View/Edit**.
4. On the *View/Edit Event Type* screen, select **Show advanced settings**.
5.  **\[Toggle on]** **Customer Status Mapping**.
6. Confirm that *New Customer Value* has the value `New`, and *Existing Customer Value* has the value `Existing.`
7. Select **Save**.
## Add impact.com to Shoplazza
This instruction set covers installing *impact.com Affiliate & Influencer* to your Shoplazza store.
#### Install impact.com Affiliate & Influencer
Begin your integration by installing the *impact.com Affiliate & Influencer* app within Shoplazza.
1. In Shoplazza, log into your account and navigate to *impact.com Affiliate & Influencer* app by selecting [this link](https://shoplazza.app/detail/32607/).
2. Select **Add** and confirm that you would like to install the app.
3. On the *Existing or New Customer* screen, under *Existing Customer*, select **click here to set up the integration**.
4. On the following screen, fill in your relevant account data.
{% hint style="success" %}
**Note:** You must be logged in to impact.com
{% endhint %}
The variables below require you to be logged in to impact.com in order for them to populate. Select the **Log In** button at the top-right of the screen if the variables in the tables below have not populated.
Your impact.com account values appear in the table below. Use these exactly as shown:
| Account Data | Description |
| ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| `Impact Account SID` | In the impact.com platform, from the top navigation bar, select  **\[User profile] → Settings →** [**API**](https://app.impact.com/secure/advertiser/api/fr/api-access-tokens-ui.ihtml) and copy your Account SID. |
| `Auth Token` | In the impact.com platform, from the top navigation bar, select  **\[User profile] → Settings →** [**API**](https://app.impact.com/secure/advertiser/api/fr/api-access-tokens-ui.ihtml) and copy your Auth Token. |
| `Program ID` | Enter your **Program ID** value. To find this value, select your brand name in the top-left corner of the impact.com app. Your **Program ID** is the numerical value under the program name.  |
| `Event Type ID` | In the impact.com platform, from the top navigation bar, select  **\[User profile] → Settings →** [**Event Types**](https://app.impact.com/secure/advertiser/tracking-settings/actiontracker/view-actiontracker-flow.ihtml). Copy the number in parenthesis next to the name of the event type. |
| `Universal Tracking Tag` | From the top navigation bar, select  **\[User profile] → Settings →** [**General**](https://app.impact.com/secure/advertiser/fr/general-tracking-settings.ihtml). Paste your entire unique UTT code into this field. |
5. Select **Save**.
Shoplazza will confirm that the integration has successfully been enabled.
### End-to-End Testing
Once the impact.com app is fully installed, you can begin end-to-end testing to ensure everything is working properly. Learn how to proceed with [End-to-End Testing](/integration-guides/end-to-end-tests.md).
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