> For the complete documentation index, see [llms.txt](https://integrations.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://integrations.impact.com/integration-guides/for-brands/plugin-integrations/e-commerce/integrate-with-ecwid.md).

# Integrate with Ecwid

Ecwid by Lightspeed is an ecommerce platform that helps small and medium-sized businesses to easily create a bold, easy-to-use online store and start selling online or in-person. The impact.com and Ecwid plugin app integrates impact.com ‘s conversion tracking and reporting with your Ecwid store. The integration is done via a no-code plugin, meaning you can integrate and end-to-end test without needing web development expertise.

{% hint style="success" %}
**Note:** Integrating with Ecwid is still in beta**.**
{% endhint %}

## Requirements

* **One (1) Event Type** tracking online sales (no recurring subscriptions).
* A **storefront** that is hosted by Ecwid or has at least one basic Ecwid widget.
  * Not sure if your site is compatible? Get a [list of all Ecwid widgets on your page](https://github.com/Ecwid/ecwid-api-docs/blob/master/includes/_jsapi.md#ecwidgetinitializedwidgets) or [contact support](https://app.impact.com/support/portal.ihtml?createTicket=true) for help.

You must configure [Automated Reversals](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/actions-and-payouts/payouts/approve-reverse-and-modify-pending-payouts-for-actions#automate-returns-processing) separately to ensure they function correctly within your integration.

## Add impact.com to Ecwid

This instruction set covers installing the impact.com app to your Ecwid store.

### Install impact.com's plugin

1. Access this [link](https://www.ecwid.com/apps/featured/impact-com) and select **Get** and then **Install**.

<div data-with-frame="true"><figure><img src="/files/pYSaNBFl6SZA5u7xlBFq" alt="" width="563"><figcaption></figcaption></figure></div>

2. On the *impact.com Settings* screen, fill in the relevant account data. Refer to your account data below to easily retrieve this information.

<div data-with-frame="true"><figure><img src="/files/QcXpCQfgAkKCiTG1MhI8" alt="" width="563"><figcaption></figcaption></figure></div>

<table><thead><tr><th width="189.5">Field</th><th>Description</th></tr></thead><tbody><tr><td><strong>Program ID *</strong></td><td><p>In the impact.com platform, select your brand name in the top-left corner. Your <strong>Program ID</strong> is the numerical value under the program name.</p><p><img src="https://files.readme.io/2edc9a646ec0744579c7d80854773dc742f408e01c48224be1fb9756c4d524f0-program_id.png" alt="Program ID screenshot" data-size="original"></p></td></tr></tbody></table>

3. Select **Save**. You'll receive confirmation that impact.com has been installed to your Ecwid store, after which you can begin end-to-end testing.

Once the impact.com app is fully installed, you can begin end-to-end testing to ensure everything is working properly. Learn how to proceed with [End-to-End Testing](/integration-guides/end-to-end-tests.md).

## Troubleshooting

<details>

<summary>My test conversion isn't appearing in impact.com</summary>

If your test conversion isn't appearing, check the following:

* You've waited at least 30 minutes since the test conversion occurred in your Ecwid store. Conversion reporting can take up to 2-4 hours during peak times — consider checking back later in a few hours.
* Your Event Type ID in Ecwid *exactly matches* the Event Type ID in impact.com.
* [Use the OrderId (OID) Lookup tool](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/multi-program-reports/orderid-lookup-report) to search for the Ecwid Order ID of the test order.

</details>


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