Integrate with Squarespace

The impact.com app in Squarespace integrates impact.com's conversion tracking & reporting with your Squarespace store. Our app is a no-code plugin, meaning you can integrate and end-to-end test without needing web development expertise.

This guide covers…

• A check that needs to be performed before integrating
• How to install the impact.com plugin to your Squarespace store
• Full end-to-end conversion testing in your store

Check before integrating

Before proceeding with the Squarespace integration, ensure you have:

• Access to your impact.com account
• Admin access to your Squarespace store
• Your impact.com account credentials ready

Understand the integration limitations

Taxes

Squarespace handles taxes in one of two ways:

1. Exclusive taxes (supported in integration)

Taxes will be added at checkout time. For example, if an item is listed with $10 price and the taxes that apply for the customer’s zip code has a 10% rate, at checkout time the customer will be charged $11 total for that product. $10 for the product and $1 on taxes.

1. Inclusive taxes (not supported in integration)

Taxes will be included in the price listed in your shop. For example, if an item is listed with a price of $10 and the zip code used in checkout has a 10% tax rate, the user will be charged $10 total for the product, $9.09 for the item, and $0.91 on taxes.

Note: Only exclusive tax configurations are supported—certain limitations exist in Squarespace that result in inclusive tax configurations reporting incorrect values.

Automated Reversals must be configured separately

Automated reversals can be configured:

• Using impact.com's API Update method
• For full refunds: You can update an action
• For partial returns: You can update an action item
• By Batch FTP. Learn how to Batch modifications and reversals via FTP

Shipping discounts

• Squarespace can’t distinguish product discounts from shipping discounts. Due to this limitation, the impact.com integration recognizes any discounts with the word shipping in its name as shipping discounts, which are omitted when calculating the order’s total discount value.
• Squarespace stores allow customers to use multiple promo codes during checkout. impact.com can only support single promo code tracking in any given order. If promo code tracking is a part of your program, this integration will always send the first promo code to impact.com unless it contains shipping. If the first promo code contains shipping, the second promo code will be sent, if it exists.

Add impact.com to Squarespace

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This instruction set covers installing the impact.com app to your Squarespace store.

Install impact.com's plugin

1. Select this impact.com installation link and select the Squarespace account you want to log in with.

1. Select Allow.
2. On the Impact Settings screen, fill in the relevant account data.

• See the Account Data table below for more information on how to access your account data.
• Refer to your Program Elements document for your specific account information.

Field	Description
Impact Account SID *	In the impact.com platform, navigate to [User profile] → Settings → API and copy your Account SID.
Auth Token *	In the impact.com platform, navigate to [User profile] → Settings → API and copy your Auth Token.
Program ID *	In the impact.com platform, select your brand name in the top-left corner. Your Program ID is the numerical value under the program name.
Event Type ID *	In the impact.com platform, navigate to [User profile] → Settings → Event Types. Copy the number in parenthesis next to the name of the event type.
Universal Tracking Tag *	In the impact.com platform, navigate to your UTT and copy the entire unique code snippet.

1. Select Submit.

Once the impact.com app is fully installed, you can begin end-to-end testing to ensure everything is working properly. Learn how to proceed with End-to-End Testing.

Note: Modifications and reversals you do in Squarespace are NOT automatically sent to impact.com.