Guides

Integrate with Tango Card for Advocate Programs

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Tango Card offers the ability to reward your participants with a number of different gift cards. Using Tango Card gift cards in your program makes it easy to set up and manage rewards.

Account types

There are two types of Tango Card accounts: direct accounts and Advocate-managed sub-accounts. Before setting up the integration, please contact your Program Strategy Manager for guidance about which account type to use.

  • Direct Tango Card account:

    Direct Tango Card accounts offer the most functionality and control within Tango Card.

  • Sub-account managed by Advocate:

    Sub-accounts have access to the basic Tango Card functionality, however there are more restrictions and less control over managing the account.

Connect your direct Tango Card account to Advocate

If you have your own Tango Card account, you’ll have full control over your users, funding, reporting, orders, and Groups and Accounts.

Follow the instructions below to ensure that the correct Account from the correct Group is funding your referral program's rewards.

  1. In your impact.com account, from the left navigation bar, select   Menu → Settings.
  2. Under Advocate Settings, select Integrations.
  3. Scroll down to the Tango integration and expand the integration view by selecting + [Add].
  4. Enter your Tango Card account information:
  5. Select Connect at the bottom of the Tango Card integration section to save and connect your account.

Connect your Advocate-managed Tango Card Account

  1. In your impact.com account, from the left navigation bar, select   Menu → Settings.
  2. Under Advocate Settings, select Integrations.
  3. Scroll down to the Tango integration and expand the integration view by selecting + [Add].
  4. Enter your TangoCard Account information:
    • Account Identifier
    • Group Identifier
  5. Select Connect at the bottom of the Tango Card integration section to save and connect your account.

Configure your Tango Card emails

Tango Card offers the ability to customize the email that is sent with each gift card reward. To keep track of which customized email is sent with each reward, they use an Email Template ID (ETID) that can be included on each reward.

  1. Within your Tango Card account, create an email template. If you need help, see Tango Card’s Email Templates FAQ.
  2. Copy your Email Template ID (ETID).
    • The ETID should follow this format: Exxxxxxx.
  3. In your impact.com account, from the left navigation menu, select Rewards → Catalog.
  4. Edit an existing gift card reward, or create a new gift card reward.
  5. Paste the ETID value from the previous step into the Custom Tango Card Email Template ID field.
  6. Save your changes.

Now, when the gift card is earned, the custom email you have set up will be sent to the participant.

Updated 9 months ago