Shopify Product Catalog

Connect your Shopify product catalog to impact.com to automatically keep your product listings up-to-date.

How it works

  • You'll need your Shopify catalog URL and a few specific credentials from your Shopify site. You'll generate these credentials by setting up a custom app, a straightforward process that requires zero coding or technical expertise, before entering them into impact.com.
  • In your impact.com account, you'll create a product catalog asset and enter the credentials.
  • Once the catalog is created, impact.com will attempt to connect to your Shopify store and begin importing product listings into your impact.com account.

Step 1: Sign in to your Shopify Store Owner’s account

  1. Sign in using the primary Store Owner’s account, not a third-party developer's account.
  2. Check that your site is publicly available:

    • From the left navigation menu, select Online StorePreferencesPassword protection, and confirm that Restrict access to visitors with a password is [Toggled off].

Step 2: Create a Custom App

Next, create a custom app in your Shopify store. The purpose of this app is to generate secure credentials that you can plug into impact.com to access the catalogs in your store.

  1. From the left navigation menu, select SettingsApps.
  2. Select Develop apps.

  3. From the App development screen, select Build apps in Dev Dashboard.

    • You will be redirected to your dev dashboard.

  4. In the left navigation panel, ensure you’ve selected Apps.
  5. In the top-right, select Create app.
  6. Name your app, then select Create.
  7. Configure your app:

    1. Below URLs, set the App URL to any site, e.g., your site or impact.com and uncheck [Checked box] Embed app in Shopify admin.
    2. Below Access, paste the following scopes in the text box, i.e., what the app should give impact.com access to:


      read_inventory,read_product_listings,read_products


  8. Select Release:

    1. Optionally, enter a Version name like 1.0 and enter a Version message.
    2. Select Release.


Step 3: Install the app on your Shopify store

  1. On the dev dashboard, from the left navigation bar, ensure Apps is still selected.
  2. On the Apps screen, select your app.
  3. Select Install app.
  4. On the next screen, select the store name on which to install the app.
  5. On the next screen, select Install.

    • You’ll be redirected to the app URL you’ve entered during the app configuration.


  6. On your dev dashboard, below Installs, confirm if your app installation was successful.

Step 4: Get your app’s credentials

  1. On your dev dashboard, select your app and from the left navigation menu, select Settings.
  2. Copy your Client ID and Secret.

    • You’ll use these credentials later when creating the catalog.

Important: You must create a catalog within 24 hours of copying these credentials, or you'll have to repeat the process.

Step 5: Gather your Shopify catalog URL

You'll need certain information from your Shopify store. Follow these steps to get your product catalog's URL.

Head to your Shopify store landing page and get the base URL:

  1. Navigate back to your Shopify admin account.
  2. If you manage multiple stores, select the relevant store.
  3. At the bottom of your left navigation bar, select Settings.
  4. From the Settings menu, select Domains.
  5. On the Domains screen, get your base myshopify.com URL.

    • Example: https:mystorename.myshopify.com

Step 6: Create a catalog asset on impact.com

Next, create an asset in your impact.com account that automatically pulls in the latest version of your product catalog.

  1. Sign in to your impact.com account, then in the left navigation menu, select [Engage] → Content → Products → Product Catalogs.

  2. On the Product Catalogs screen, select Create Product Catalog Asset → Retail.
  3. Next to Upload Method, select
    Integrated Shopping Cart Import, then in the dropdown, select Shopify.
  4. Enter your Shopify store details:


    • Base URL — Enter your Shopify product catalog URL, including the protocol, e.g., https://my-example-store.myshopify.com.
    • Client ID - Enter the Shopify Client ID you located above, e.g., 1234abc567890def12345abc67890def.
    • Client Secret - Enter the Shopify Client Secret you located above, e.g., AbCdEfGhIjKlMnOpQrStUvWxYz1234567890FAKE.
  5. Collection ID [Optional] — expand to see instructions Specify a Collection ID to filter your catalog by the products that are part of a Shopify collection.
    • To retrieve a Collection ID, navigate to your Shopify Admin portal, select Products → Collections → Create collection.

    • Once the collection has been saved, the Collection ID can be found in the URL of the page.

    • You may specify more than one collection by entering a comma-separated list of Collection IDs (for example “14512, 15567, 12244”) into the field.

    • If this field is left blank then the entire Shopify catalog will be retrieved.

  6. Optionally, to filter out product variants from the catalog, [Toggle off] Include Product Variants.

  7. Fill out the rest of the details for your product catalog, then select Save.

Note: If you don't see the Client ID and Client Secret fields, your account may have a legacy setup that uses an Access Token instead.

Understand how Shopify fields map to impact.com

Once your Shopify catalog is connected, impact.com automatically maps your Shopify product information to the corresponding fields in your impact.com catalog asset.

Shopify fieldimpact.com fieldRequired/Recommended
TitleNameRequired
IDCatalog Item IDRequired
Base URLPart of the generated linkRequired
PriceCurrent PriceRecommended
Compare at PriceOriginal PriceRecommended
Body HTMLDescriptionRecommended
Inventory QuantityStock AvailabilityRecommended
VendorManufacturerRecommended
Product TypeCategoryRecommended
ImagesImage URLRecommended
BarcodeGTINRecommended

Troubleshooting

My products show as out of stock

When importing your product catalog via Shopify, products may upload successfully but their availability status may appear as Out Of Stock. While partners can still find these products, any marked as Out Of Stock won’t appear in your Storefront.

This issue occurs because impact.com marks any product with an inventory_quantity less than 0 as Out Of Stock.

For smaller catalogs, you can manually adjust the inventory_quantity for each product in Shopify:

  1. Log in to Shopify.
  2. Select a product that is currently showing as Out Of Stock on impact.com.
  3. Navigate to the Inventory section and select [Unchecked box] Track quantity to enable inventory tracking
  4. In the Available column, select the [Drop-down menu]. Enter a positive value to Adjust by and then select Save.
  5. Optionally, select [Checked box] Track quantity to disable this option afterwards.

If you'd rather bulk edit your inventory values, view Shopify's article on Bulk Editing Inventory.