Integrate with Ecwid
Ecwid by Lightspeed is an ecommerce platform that helps small and medium-sized businesses to easily create a bold, easy-to-use online store and start selling online or in-person. The impact.com and Ecwid plugin app integrates impact.com ‘s conversion tracking and reporting with your Ecwid store. The integration is done via a no-code plugin, meaning you can integrate and end-to-end test without needing web development expertise.
Integrating with Ecwid is still in beta. It currently requires:
- One (1) Event Type tracking online sales (no recurring subscriptions)
- A storefront that is hosted by Ecwid or has at least one basic Ecwid widget
- Not sure if your site is compatible? Get a list of all Ecwid widgets on your page or contact support for help.
Understand the integration limitation:
- Automated Reversals must be configured separately
Check before integrating
impact.com will complete several integration steps on your behalf. Check with your implementation engineer to ensure that the following configuration steps have been completed: Event Type, Gateway Tracking, General Tracking.
Add impact.com to Ecwid
This instruction set covers installing the impact.com app to your Ecwid store.
Install impact.com's plugin
-
Access this link and select Get and then Install.
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On the impact.com Settings screen, fill in the relevant account data. Refer to your account data below to easily retrieve this information.
- Select Save. You'll receive confirmation that impact.com has been installed to your Ecwid store, after which you can begin end-to-end testing.
| Field | Description |
|---|---|
| Impact Account SID * | In the impact.com platform, navigate to your API Credentials to find your Account SID. |
| Auth Token * | In the impact.com platform, navigate to your API Credentials to find your Auth Token. |
| Program ID * | In the impact.com platform, select your account name in the upper-left corner and copy the gray numeric string below your program name in the right column.
|
| Event Type ID * | In the impact.com platform, navigate to your Event Types. Copy the number in parenthesis next to the name of the event type. |
| Universal Tracking Tag (UTT) | In the impact.com platform, navigate to your UTT and copy the entire unique code snippet. |
End-to-End Testing
Once the impact.com app is fully installed, you can begin end-to-end testing to ensure everything is working properly. Learn how to proceed with End-to-End Testing.
Troubleshooting
My test conversion isn't appearing in impact.com
If your test conversion isn't appearing, check the following:
- You've waited at least 30 minutes since the test conversion occurred in your Ecwid store. Conversion reporting can take up to 2-4 hours during peak times — consider checking back later in a few hours.
- Your Event Type ID in Ecwid exactly matches the Event Type ID in impact.com.
- Use the OrderId (OID) Lookup tool to search for the Ecwid Order ID of the test order.
Updated about 1 month ago
